Shipping & Delivery
We receive orders 24x7 but our customer service hours are from 10:00 am to 6:00 pm. Monday to Sunday.
All orders will be prepared and dispatched within 2 working days of placing the order with our preferred carriers.
Even though Delivery time is specified it’s not in our ultimate control. We expect you to receive the ordered product within 4-6 working days of the order.
All orders are processed within 2-3 business days. Orders are not shipped on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may get delayed by a few days.
Please allow additional days in transit for delivery.
If there is going to be a significant delay in the shipment of your order, we will contact you via email, SMS, or telephone.
When you are placing your order, we consider these factors to calculate the Estimated Delivery Date:
This is the amount of time it takes for us to prepare your order for shipping. This typically is completed in 1-2 days, however, some orders may ship within 4 - 5 hrs and some may take up to 2 days.
The amount of time it takes your order to leave our distribution centre and arrive at the local delivery carrier of your location.
What locations do you deliver to?
We primarily ship through our channel partner shiprocket (magicleaf.shiprocket.co). Our coverage areas are limited to the areas covered by our channel partner.
In case your delivery address is not covered by Shiprocket, we will attempt to ship through alternate channel partners.
How do I track the delivery of my order?
We email you the tracking reference number of your shipment once the product is shipped to your address. If you have any other queries, reach out to email@example.com
Do you charge additional shipping charges?
No, we do not currently charge any additional shipping fees for delivery. If we do charge for shipping in the future, you will see the details while checking out.
What is the standard delivery time?
Please allow us 4-6 days to deliver your order. Orders in Metro areas usually reach within 4 days.
Is the Cash On Delivery option available?
Yes, We offer free Cash On Delivery.