Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from magicleafstore.com (the "Site") or interact with us through RCS (Rich Communication Services) and SMS messaging.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. 
• "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as "Order Information".

RCS and SMS Communications
When you opt-in to receive RCS (Rich Communication Services) or SMS messages from us or provide your mobile phone number for order updates, we collect:

• Your mobile phone number
• Message interaction data (delivery confirmations, read receipts for RCS)
• Your messaging preferences and opt-in/opt-out status
• Device type and carrier information
• Response data from interactive RCS features

We refer to this as "Messaging Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking about Device Information, Order Information, and Messaging Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

How we use RCS and SMS Messaging Information
We use RCS and SMS Messaging Information to:

• Send order confirmations and shipping updates
• Provide customer support and respond to inquiries
• Send promotional messages and offers (only with your explicit consent)
• Send important account and service notifications
• Verify your identity for account security purposes
• Conduct surveys and collect feedback about our products and services

Messaging Consent and Opt-Out
By providing your mobile phone number and opting in, you consent to receive RCS and/or SMS messages from Magicleaf Stevia. Message frequency varies. Message and data rates may apply.

To opt-out of RCS/SMS messages:

• Reply STOP or UNSUB to any SMS message (and do inform the support team)
• Use the unsubscribe option in RCS messages
• Contact us at hello@magicleafstore.com
• Call us at 8800221664

You may continue to receive important transactional messages even after opting out of marketing messages.

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For RCS and SMS services, we may share your information with:

• Mobile carriers and messaging platforms to deliver messages
• Third-party messaging service providers who help us manage and send communications
• Analytics providers to understand message engagement

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Do not track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. RCS and SMS messaging history and preferences will be retained as long as you remain opted-in to our messaging services and for a reasonable period thereafter as required by law.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@magicleafstore.com or by mail using the details provided below:

Magicleaf Stevia
[Re: Privacy Compliance Officer]
Magicleaf Stevia, biotech Park, Sector G, Janakipuram, 226021, Lucknow UP, India, 8800221664